The art of B2B and B2C explainer videos

What the blazes is B2B and B2C??!! No,really anything with the word “business” in it scares the bejeezus out of me. If you are anything like me, it will take a few seconds for your brain to supply that B2B is business-to-business and B2C is business-to-consumer.

And then ANOTHER 10 minutes to come up with examples for each. But seriously,if you are making an explainer video, you cannot afford to not know the distinction. Because the most important part of explainer videos, or any explanation for that matter is: who is receiving the information? Well! That almost inconspicuous detail there, makes a whole lot of of difference. Humongous difference, you see! So instead of going about in circles trying to elaborate the whole scene and testing my word prowess while I am at it (temptingly so!), let me just get to the business at hand!

A B2B explainer video, as the name itself is suggestive, is a video which is created primarily to pitch your products to other businesses. This has to be done in a straight-forward manner because it is tailored to suit the needs of a particular set of crowd that is actually looking for a solution that your product is capable of delivering. Your audience is limited and they would know what you are talking about! So you can use technical terms instead of worrying your pretty little head about trying to decode everything in layman’s terms. (Ah, what a relief!) The profile of your audience is also known which makes everything a wee bit easier. Let’s say, for example, that your product can only be used by the Human Resource team. There it is: You have already recognised your target audience. So all you need to do, is make a video that they understand. Rest of the audience do not really matter (at least not from the creative perspective!).

What is any explanation worth, without an example? So, let’s check out this video created for Feng Office.

Did you pay attention? If you have, you can skip this paragraph. Hey, wait a minute! I was just kidding. You might have already noticed the usage of words like Spreadsheets, white board and sticky notes discussion, deadlines, collaborative project management systems, creating workspaces, templates, cloud-based. Phew! That’s quite a list, Isn’t it? And if you are not a project manager of some industry, half of the words would have probably escaped your cognizance if not all. But no worries, because the video relays exactly whatever needs to be communicated to the target audience – project managers, in this case. The video, as you have already noticed, is strongly driven to the point. It doesn’t have any extra fluff or unnecessary props (reminds me strangely of tutus!) that might waver your attention even for a second.

So, how does that make B2C concept of creating explainer videos different? Well, understandably, you are trying to reach out to a larger audience for one. You have to use your brain power to make the script as easy as possible because it will absorbed by an audience who may or may not have any technical knowledge. The video has to be as creative as possible since it has to appeal to a wider spectrum of people with varied interests and requirements. There is no need to dwell upon the product features too much as far as its uses are clear. For example – say, you are making a video for a company that sells vacuum cleaners, you cannot put the audience in one category. Yeah, housewives can contribute as a big slice of target audience but it is not limited to them alone. Think of hotel cleaners, pet owners,carpet industries to mention a few. Or say, it is a video about bridal wear, you might not even be the target audience but you can still watch the video and pass it along to someone who is getting hitched soon! Oh surely, they will thank you for it!

Now, check out this video for example. It was done for the client iBabyGuard.

I am sure the video made you all emotional. And whether or not you needed one of those state-of-art monitors, you could still think up of someone who does, bless them! Anybody in the world can watch it, understand it and mostly, relate to it too! The smart script is enough to tug at anybody’s heartstrings. (Oh! Please give me a tissue already, would you now?)

Regardless of whether your video is B2B or B2C, it is necessary that it is entertaining! B2C videos, more so, because it competes with myriad other mediums to find a voice. But let these details not complicate anything at all. It is simpler than it looks. The bottom line is: As far as your video sells your product, it is spot on!

But before I move on to other things, let me leave you with one more video, for no particular reason! Is it B2B or B2C, you ask? Go figure!

Subscribe To Our Newsletter

Get updates and learn from the best

More To Explore